Urgent News and Outbreak Updates

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Reference Documents

Urgent News and Outbreak Updates

September 11, 2024

Scheduled phone outage today around noon to perform maintenance. 

Wednesday September 11th from 12:00pm – 12:30pm.

During this outage, we will not be able to make or receive internal and external calls from any of our lines (Desk Phone, Wall Phones, Nurse Call Phones and Resident Phones).
Call bell alerts will continue to go to the nurse call phones. In the event a 911 call is required a personal cell phone will have to be used to place this call.

This message was shared yesterday with all email subscribers, posted to the Perley Health website and excerpts will appear on TVs in the common areas.

UPDATE: Maintenance complete.(Sept 11 - 12:26pm)

September 6, 2024

Important Notice: Planned Water Shut Off – Friday, September 6, 2024

Please be advised that a water shut off will occur throughout the Perley Health campus at 9:30 a.m. today, Friday September 6th 2024.
The water service will be off for two hours and restored by 11:30 am, today.
This will affect all buildings on the Perley Health property including long-term care residences, the two independent senior living apartments and Respite House at Perley Health.
Preparation:

  • Bottled water and wet wipes have been delivered to all areas.

We will keep you informed about the progress and expected completion time of the work.

UPDATE: Water has been restored. 

September 4, 2024

Important Notice: Planned Water Shut Off – Thursday, September 5, 2024

Please be advised that a water shut off is scheduled throughout the Perley Health campus at 11:45 pm on Thursday, September 5, 2024. 
The water service will be off for six hours and restored by 6:00 am, Friday, September 6.
This will affect all buildings on the Perley Health property including long-term care residences, the two independent senior living apartments and Respite House at Perley Health.
 
Preparation:

  • Bottled water and wet wipes will be distributed to all areas in advance. 
  • A member of the Perley Health maintenance team will be on standby to support the community and contractors during this period.
  • If you have any questions or concerns, please contact lstuckless@perleyhealth.ca

Additional Information:

  • As a result of this emergency work, road construction will continue in the parking lot of the Rideau Veterans Residence during the shutdown.
  • A section of the parking lot has been temporarily barricaded due to the urgent nature of the repairs. Please adhere to all signs and barriers.

We will keep you informed about the progress and expected completion time of the work.
We apologize for any inconvenience and appreciate your cooperation and understanding during this necessary maintenance.
 
This message will also be shared with all email subscribers, posted on the Perley Health website, and featured on TVs in common areas.

September 3, 2024

Important Notice: Road Construction and Parking Restrictions

  • Please be advised that road construction is currently underway in the parking lot of the Rideau Veterans Residence.
  • Due to the urgent nature of this repair, a section of the parking lot has been temporarily barricaded. Please follow all signs and barriers.
  • We will keep you updated on the progress of the work and the expected time of completion.
  • We apologize for any inconvenience this may cause and appreciate your understanding and cooperation during this time.
  • This message will be shared today with all email subscribers, posted to the Perley Health website and excerpts will appear on TVs in the common areas.

August 30, 2023

Correction to previous announcement: There are no current outbreaks at Perley Health.

This message will be shared today with all email subscribers, posted to the Perley Health website and excerpts will appear on TVs in the common areas.

August 26, 2024

Gatineau Residence Main Entrance Closed Tuesday Aug 27 from 7am-3pm

We're writing to provide an update on the re-roofing project for the Gatineau Residence.

This work will result in disruptions to pedestrian traffic on Tuesday August 27th from 7 am to 3 pm

  • The main entrance of the Gatineau Residence will be locked and secured for resident, staff and public safety.
  • We will send an update when these area re-opens.

Throughout this time, we will minimize disruptions.

Here's how:

Alternative Arrangements:

  • During these times of disruptions, individuals should access the Gatineau building from the Main Entrance.
  • Contact staff or email for assistance.
  • We'll work with you to support alternative solutions.

Open Communication:

  • We're committed to keeping you informed.
  • Regular project updates will be shared via email, the Perley Health website, social media channels, and TV slides in common areas.

Safety Precautions:

  • Your safety is our top priority.
  • Safety measures are in place to protect the community.
  • Please follow all posted signs and instructions around the construction area.
  • We understand there may be some inconvenience during construction. 
  • We assure you we are dedicated to meeting your needs with compassion and respect.

Questions or Concerns?

August 24, 2024

  1. All outbreaks ended
  2. Plan to attend the Village Fair for members of the Perley Health community

There are no outbreaks at Perley Health.

  • The outbreaks on Gatineau 1 North (G1N) for COVID-19, Rhinovirus and Enterovirus have ended.
  • Thank you to everyone for all your efforts to help end these outbreaks.
  • Together we improve the well-being of the people we serve.

Please join us for our upcoming 2024 Village Fair on Saturday, September 7, 2024 from 10 am to 3 pm.

  • This event is for everyone (our residents, tenants, staff, volunteers, friends and family).
  • We will have music, concerts, games, Toonie BBQ, crafts/art stations, balloon twisting, cotton candy, splash station, selfie-station, free ice cream parlour and so much more.
  • Our theme this year is your favourite Country Fair, so plan to dress the part.

These messages will be shared today with all email subscribers, posted to the Perley Health website and excerpts will appear on TVs in the common areas.

August 9, 2024

Please join us for our upcoming 2024 Village Fair set for Saturday, September 7, 2024 from 10 am to 3 pm.

This event is for everyone (our residents, tenants, staff, volunteers, friends and family). Our Village Fair is an end-of-summer celebration open.

We will have music, concerts, games, Toonie BBQ, crafts/art stations, balloon twisting, cotton candy, splash station, selfie station, free ice cream parlour and so much more. We will have it all, so plan to drop by and join us.

Our theme this year is your favourite Country Fair. Please get dressed up for our Village Fair by wearing your favorite Stetson or country style hat, blue jeans, denim clothes, country footwear or leather boots, plaid, checkered or gingham printed shirt, or whatever screams Country Fair to you.

Come join us and say, "Howdy" to all your Village Friends!

This message will be shared today with all email subscribers, posted to the Perley Health website and excerpts will appear on TVs in the common areas.

Thank you from our Village Fair Team.

August 2, 2024

Ottawa 1 West (O1W) Outbreak Ended

  • We are pleased to announce that the respiratory outbreak on Ottawa 1 West (O1W) has ended.
  • Thank you to everyone for your support in managing this outbreak and bringing it to an end.
  • There is still an active outbreak on Gatineau 1 North (G1N).

Tom Lilly,
Senior Branding and Communications Specialist

July 31, 2024 (UPDATED)

A Rhinovirus outbreak has been declared by Ottawa Public Health on Ottawa 1 West (O1W).

The following control measures are in place

  • All symptomatic residents will be isolated, placed on contact droplet precautions and tested
  • All residents are encouraged to remain on the unit
  • No volunteers on the unit (exceptions are permitted for palliative care and medical escorts)
  • Enhanced cleaning on the unit

A COVID outbreak has been declared by Ottawa Public Health on Gatineau 1 North (G1N).

The following control measures are in place

  • All symptomatic residents will be isolated, placed on contact droplet precautions and tested
  • All residents are encouraged to remain on the unit
  • No volunteers on the unit (exceptions are permitted for palliative care and medical escorts)
  • Enhanced cleaning on the unit
  • All staff must wear a procedural mask at all times when on the unit

This message was shared today in an email to all subscribers, posted to the Perley Health website and excerpts will appear on TVs in the common areas.

Tom Lilly,
Senior Branding and Communications Specialist

 

July 16, 2024

Upcoming Tree Care on Perley Health Grounds

We are writing to inform you of upcoming tree care work scheduled for the Perley Health grounds starting Wednesday, July 17. This work will involve pruning, deadwood and stump clearing and the removal of some hazardous trees in the following areas:

  • Ottawa courtyard
  • Gatineau North courtyard
  • Gatineau South courtyard
  • Respite House courtyard
  • Lupton Hall courtyard
  • Rideau Veterans Residence courtyard
  • Parking Lot (safety pruning)
  • Other areas across the grounds

We understand that trees are a cherished part of the Perley Health environment, and the decision to remove any tree is not taken lightly. However, this work is necessary to ensure the safety of our residents, tenants, staff, and visitors. Deadwood can pose a significant falling hazard, and overgrown branches can block walkways and damage buildings. By proactively managing our trees, we can create a safer and more enjoyable environment for everyone.

This work is expected to continue for four weeks. 

The arborist will be focusing on:

  • Pruning and removing deadwood from various trees across the grounds.
  • Cutting back branches from buildings to prevent damage and maintain safe clearance.
  • Removing hazardous trees that pose a safety risk.
  • Grinding stumps of removed trees.
  • Safety pruning of trees around the parking lot.

We acknowledge that this work can be loud and disruptive. We are working closely with the arborist and team to minimize the inconveniences to members of the Perley Health community. We ask that everyone respect cordoned off areas where the arborist and team are working. We will make every effort to schedule the work in specific courtyards during off-peak hours whenever possible, and we will provide updates on the work schedule in advance.

We will keep you updated on changes to the schedule. 

Thank you for your understanding and cooperation during this time. We are committed to maintaining a safe and healthy environment for everyone at Perley Health.

For questions and comments, please visit info@perleyhealth.ca.

This message was shared today with all email subscribers, posted to the Perley Health website and excerpts will appear on TVs in common areas.

July 15, 2024

Important Updates: Fire Alarm Testing & Temporary Parking Closures

This message includes two important updates:

Fire Alarm Testing Begins

  • We are starting our annual fire alarm inspection today.
  • Over the next two weeks, contractors will be testing all smoke detectors and fire protection devices on campus.
  • While the testing is ongoing, you may hear occasional beeps or alarms.
  • We will communicate a separate notification well in advance before the final stage, which involves testing the fire alarm bells in each building.

Temporary Parking Closures (July 17-19)

We'd like to inform you about upcoming parking lot painting scheduled for Wednesday, July 17th through Friday, July 19th. To ensure a smooth process, certain sections of the parking lot will be closed each morning from 6:00 am to 11:00 am.

Here's a breakdown of the affected areas:

  • Wednesday, July 17th (6:00 am to 11:00 am): Parking area near the Gatineau Building
  • Thursday, July 18th (6:00 am to 11:00 am): Area in front of the Main Entrance and Commissionaires Ottawa Place
  • Friday, July 19th (6:00 am to 11:00 am): The Rideau Veterans Residence, the cenotaph area and 1780 Senior Living apartments parking lots

Parking:

  • Tenants with designated parking spots in the affected areas can inquire with staff for guidance on alternative parking locations during a parking lot closure.
  • If you typically arrive before 11:00 AM during these days, consider using alternative transportation options like public transit or ride-sharing services.

This message was shared today with all email subscribers, posted to the website and excerpts will appear on TVs in the common areas.

For further information, please email info@perleyhealth.ca.

Thank you,

July 11, 2024

We are excited to share the latest Centre of Excellence in Frailty-Informed Care™ newsletter and companion videos, packed with inspiring stories and news from our research community!

In our seventh newsletter, discover how resident and family consultations are shaping research design and read about our commitment to translate research into tangible improvements to benefit Seniors and Veterans across Canada.

These stories showcase the power of collaboration and growing support. We are grateful to partners -- and friends -- like you along with generous donor support to the Perley Health Foundation.

Print copies of the newsletter will soon be available at Perley Health.

April 4, 2024

TWO new Perley Health communication channels launch this month!

Dear Community members,

We are thrilled to share some exciting news from the communications team! Two new projects will be introduced to our community this month; the Perley Health Blog (set to launch on April 15), and the new Perley Post Newsletter. We can't wait to share your engaging content with our community. 

But first, let's define a blog. A blog is an online platform where individuals or organizations can regularly publish content, such as articles, videos, and images on various topics of interest, all from the Perley Health community. It's a space where ideas are shared, discussions are sparked, and our community can continue to grow. And now, the Perley Health Blog will serve as our central hub for news and information.

The blog will mirror the current Community Report Blog page, featuring a mix of text and videos. Here are samples of some of the recent popular items in the Community Report. View the Community Report Blog here: https://www.perleyhealth.ca/community-report.

The Perley Post Newsletter is a one-page document designed to be a direct line of communication with Perley Health residents and tenants. The newsletter will be a news source that relays important updates, highlights community “wins” and other news. We will be experimenting with this publication as we go (for the first few editions), and encourage all members of the Perley Health community to contribute to its content and provide feedback.

At Perley Health, our mission is to enhance the well-being and quality of life of our residents, tenants, clients, and their families. We believe in fostering a sense of belonging, dignity, and respect for all. The launch of the Perley Health Blog and newsletter align with our mission and will provide a platform for us to share stories, celebrate achievements, and connect with one another in new and meaningful ways.

We emphasize that individual privacy is of utmost importance to us. Before publicly sharing any images or names, we will obtain that proper consent.

We invite all community members to join this exciting initiative, share in this news and join this movement. Whether you're a resident, a staff member, a family member, client, caregiver, volunteer or a friend of the Perley Health community, we want to hear from you! Share your stories, experiences, events, and ideas with us. The communications team is here to provide support and to help ensure all content meets community standards and the publication formats.

Together, let's make the Perley Health Blog a vibrant reflection of our community's spirit. This blog will help to inform the relaunch of our newsletter as well as all our social media channels and the Community Report.

Here are just a few examples of what you can expect to see on the blog and in the Perley Post:

  • Resident events
  • Staff news
  • Anniversaries and celebrations
  • Updates on programs and services
  • External communications, including government relations and conference/event coverage
  • Recognition days, weeks, and months 

To submit your content, good ideas, or comments, please email us at info@perleyhealth.ca. We can't wait to hear from you! 

This message will be shared today in an email to all subscribers, posted to the Perley Health website, printed and available throughout the health centre and excerpts of this message will appear on the TVs in the common areas. 

Exciting times ahead,

Jay Innes

Director of Communications

 Questions/Comments

  • Jay Innes
    Director of Communications
    Perley Health
  • 1750 Russell Road, Ottawa, ON.  K1G 5Z6
  • Phone: ext. 2207
  • Fax: 613-526-7186
  • Email: info@perleyhealth.ca